FAQ
We are a small family business from Tyrol who have turned their hobby into their profession. With great care and experience, we offer select products for horses, pets, and rodents – you'll find a particularly wide range for Icelandic horses.
Our shop is open once a week . We announce the exact opening times shortly beforehand on our social media channels .
You can also visit us outside of these times by appointment – simply call or contact us via WhatsApp at +43 664 38 95 772 .
We ship your order reliably and securely with our shipping partner.
Shipping within Austria:
Shipping costs are €5 .
We offer free shipping within Austria for orders over €90 .
Shipping to France, Germany and Italy:
Shipping costs are €10 .
Shipping is free for orders over €150 .
Shipping to other EU countries (Hungary, Belgium, Denmark, Finland, Netherlands, Spain, Sweden, Greece, Lithuania, Luxembourg, Slovenia):
Shipping costs are €12 .
Shipping is free for orders over €200 .
Yes! Pet food can be conveniently ordered online.
Please note: Feed weighing over 20 kg cannot be shipped.
You can choose between "collection" and "delivery" when making your purchase.
We offer free delivery in the area between Innsbruck and Mieming .
No problem – just get in touch with us! We'll be happy to order the item you need for you.
Returns are possible up to 14 days after purchase .
The customer must pay for return shipping .
Please note that discounted items are non-returnable .
You can find more information in our
Return and cancellation policy .
